Managerial Leadership Training For KPI Implementation

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About Course

This course is to help equip managers and department heads with the mindset, communication skills, and performance management tools needed to effectively lead their teams and achieve KPI goals.

This training complements the sandmerit KPI123 framework by helping Managers become better Leaders.

Course Content

Module 1: Understanding Managerial Leadership
The difference between Management and Leadership, The importance of Leadership and Understanding your own Leadership strengths

Module 2: Important factors in achieving KPI results
Understanding the KPI life cycle, The critical KPI success factor: The human link, Mindset shift: From "reporting" to "achieving results"

Module 3: Setting Clear Expectations and Accountability
Communicating clear KPI expectations to your team, How to align daily tasks with strategic goals, Tools for tracking and reviewing progress effectively

Module 4: Leadership Communication for Performance

Module 5: Managing Performance Issues
Identifying the root cause of not achieving KPI scores, Communication during a performance review / intervention meeting and Helping team members identify their responsibilities

Module 6: Motivating & Inspiring Team Performance
Understanding workplace behaviour (DISC) and Reward strategies and recognition to reinforce KPI achievers and Building a culture of ownership and continuous improvement

Module 7: Leading Cross-Functional KPI Collaboration
Reduce blame, shame and conflict between departments, Encouraging teamwork across different KPI owners, Using KPI meetings to resolve problems, not just report problems

Module 8: Manager’s Self-Mastery for High- Performance Culture
Managing your time, emotions, and energy as a leader, Leading by example: Trust, consistency, and credibility and Becoming a KPI Champion within the organization

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