Privacy Policy
Effective Date: 20 July 2026
At EIST Growth Circle (“we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://eistgroup.com, register as a member, enroll in our courses, participate in events, subscribe to our newsletter, or use any of our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- The EIST Growth Circle website (https://eistgroup.com)
- Membership registration
- Online learning and courses
- Event registration
- Business networking activities
- Newsletter subscriptions
- Contact forms and enquiries
- Any other services provided through our website
This Privacy Policy also applies where we collect personal information through emails, phone calls, business meetings, seminars, exhibitions, social media platforms, or other communication channels.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full Name
- Company Name
- Job Title
- Email Address
- Mobile Number
- Business Address
- Billing Information
- Preferred Language
- Professional Interest
Membership Information
When you register as a member, we may collect:
- Username
- Encrypted password
- Membership type
- Membership status
- Renewal history
- Member profile information
Learning Information
If you enroll in our courses, we may collect:
- Courses enrolled
- Course progress
- Lesson completion
- Quiz results
- Certificates earned
- Learning history
Event Information
When you register for an event, webinar, workshop, or networking session, we may collect:
- Registration details
- Attendance records
- Event preferences
- Networking interests
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Cookie and analytics information
3. How We Use Your Information
We use your personal information to:
- Create and manage your account
- Verify your membership
- Process membership applications and renewals
- Provide access to online courses and learning materials
- Register you for events and workshops
- Respond to enquiries and provide customer support
- Process payments securely
- Send membership updates and service notifications
- Deliver newsletters, educational resources, and marketing communications (where permitted)
- Improve our website, services, and user experience
- Protect our website against fraud, abuse, or unauthorized access
- Comply with legal and regulatory requirements
4. Newsletter and Marketing Communications
If you subscribe to our newsletter or opt in to receive updates, we may send information about:
- Upcoming events
- New courses
- Business insights
- Industry updates
- Community activities
- Promotions and special offers
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.
5. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Remember your login session
- Save your website preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance your browsing experience
You may disable cookies through your browser settings. Please note that certain features of our website may not function properly if cookies are disabled.
6. Sharing of Personal Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only where necessary, including with:
- Payment gateway providers
- Learning management platform providers
- Email and communication service providers
- Website hosting and IT support providers
- Professional advisers where required
- Government authorities where required by law
All third-party service providers are expected to protect your personal information and use it only for the purposes of providing their services.
7. Third-Party Services
Our website may integrate with trusted third-party services, including:
- Payment gateways
- Google Analytics
- Google reCAPTCHA
- Email delivery platforms
- Video hosting services
- Social media platforms
These services operate under their own privacy policies. We encourage you to review their policies before using their services.
8. Data Security
We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Maintain your membership
- Deliver our services
- Meet contractual obligations
- Resolve disputes
- Comply with applicable laws and regulations
When your information is no longer required, we will securely delete or anonymize it where appropriate.
10. Your Rights
Subject to applicable laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA), you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Withdraw consent for marketing communications
- Request deletion of your personal information where legally permitted
To exercise these rights, please contact us using the details below.
11. Links to Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
The latest version will always be published on this page with the updated Effective Date. Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
EIST Growth Circle
Website: https://eistgroup.com
Email: info@eistgroup.com
Phone: +(60) 12-2615133
Address: F-1-8, IOI BOULEVARD, JALAN KENARI 6, 47100 PUCHONG JAYA, SELANGOR.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.